last updated: december . 2025
PRIVACY POLICY
Green Panorama values the trust of those who seek us out and is committed to protecting the privacy and personal data of its customers, visitors, and users.
This Privacy Policy explains how we collect, use, store, and protect personal information, in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679) and other applicable legislation in Portugal.
Who we are
Green Panorama is a clinic dedicated to providing psychological support to children, adolescents, and families, located in Portugal.
We are responsible for processing the personal data provided to us in the context of providing services, communication, and operating our website.
Data controller:
- Green Panorama
📧 E-mail: geral@unegocio.pt
🌐 Website: www.greenpanorama.pt
📍 Morada: Rua de Stº Ildefonso, 258 | 4000-222 Porto | Portugal
What data do we collect?
We may collect the following types of personal data:
- Identification data: name, age, gender (only if necessary for clinical care).
- Contact data: email, phone number, address (if applicable).
- Clinical and health data: only when strictly necessary and always under professional confidentiality.
- Website browsing data: IP address, device type, browser, cookies and interaction history.
- Data provided through online forms: contact requests, appointment booking or newsletter subscription.
Purposes of treatment
Personal data is collected and processed exclusively for the following purposes:
- Scheduling management and clinical follow-up.
- Communication with the client (responding to contact requests, sending information about consultations or services).
- Issuing invoices and fulfilling legal obligations.
- Sending informative, educational, or awareness-raising content (with consent).
- Continuous improvement of the website and user experience.
The data is not used for purposes other than those described here without the prior consent of the data subject.
Legal basis for treatment
The processing of personal data is based on:
- Performance of a contract or pre-contractual steps (e.g., scheduling an appointment).
- Compliance with a legal obligation (e.g., invoicing).
- Consent of the data subject (e.g., sending newsletters, other communications).
Data sharing and preservation
Green Panorama does not share personal data with third parties, except when:
- This is required by law or public authority;
- The processing requires the collaboration of service providers (e.g., accounting, web hosting), always under a confidentiality agreement and in accordance with the GDPR.
Data is kept only for the time necessary for the purpose that motivated its collection, respecting applicable legal deadlines (e.g., clinical records required by law).
Data security
We have implemented appropriate technical and organizational measures to protect personal data against loss, unauthorized access, disclosure, alteration, or destruction.
Access to clinical data is restricted to duly accredited professionals and is subject to professional secrecy and confidentiality.
Data subject rights
Under the GDPR, data subjects have the right to:
- Access their personal data;
- Request its rectification or updating;
- Request erasure (“right to be forgotten”);
- Restrict or object to processing;
- Request data portability;
- Withdraw consent at any time, without affecting the lawfulness of previous processing.
Requests should be made in writing to the email address:
📧 geral@unegocio.pt
If the data subject believes that their rights are not being respected, they may file a complaint with the National Data Protection Commission (CNPD) – www.cnpd.pt.
Cookies and tracking technologies
Our website uses essential and analytical cookies to improve the user experience.
Users can manage or disable cookies at any time through their browser settings.
More information can be found in the Cookie Policy available on the website.
External links
Green Panorama website may contain links to other websites.
Green Panorama is not responsible for the privacy practices or content of these websites and recommends reading their respective policies.
Changes to this Policy
Green Panorama reserves the right to update this Privacy Policy whenever necessary to reflect legal or organizational changes.
The most recent version will always be available on this page, with the date of the last update always visible at the top.
More information
For any questions related to the protection of personal data, please contact us through:
Green Panorama
📧 E-mail: geral@unegocio.pt
🌐 Website: www.greenpanorama.pt
📍 Address: Rua de Stº Ildefonso, 258 | 4000-222 Porto | Portugal